Support & Safeguarding

Support from school and other agencies is on ensuring children and families are safe and their wellbeing is looked after. Engaging in activities which support mental and physical wellbeing is vitally important to reduce anxiety and support mental health.

How can I support my child?

Schools will not have all of the answers but by working together we can support each other to ensure that the children have the best possible experiences.

Some of the information below, may be helpful to manage any anxiety experienced by your child or adults:

  • Talk to your child about how they feel and out what your child’s worries may be.
  • Help us understand your child’s needs to enable us to better support them. We won’t always get it right. if anything changes, please let us know so we can help.
  • Try to make use of the information that we share on Seesaw and the school website.
  • Talk to your child about rules and routines at school and reassure them that these are there to help everyone. Ensure that both your child and you understand them. Please ask us if anything is unclear.
  • If you have any concerns or worries about your child, talk to their teacher as soon as possible.

There is also some helpful information on the following links which may be useful:

Young Minds has lots of helpful advice and support.

MEIC is a helpline service for young people up to the age of 25. They provide information, advice and advocacy services. MEIC can also be contacted on 080880 23456.

Looking after your own mental health as a parent

Don’t forget to look after your own mental health and wellbeing, MIND have some good advice here. MIND can also be contacted on 0800 132 737.

Throughout the pandemic, educational psychology teams have drawn together resources. These may help with other anxieties / worries and can support parents:


Supporting a bereaved child can be very difficult. Click on Winston’s Wish which provides lots of information, guidance and support for grief and loss.

Support and advice at anytime is available from Cruse Bereavement Care.

Online Safety

Your child is likely to be using the internet and digital devices lots at home.

There are lots of good sources for learning on You Tube, however it is important that you look at the clip where you can. Lots of adverts can pop up and we would always advise using You Tube Kids.

Good advice is available from the South West Grid for Learning here.

Think You Know has support and advice for children and parents and from the National Crime Agency.

The NSPCC has a wealth of information to help parents talk to children and advice on parental controls, sexting and online games.

There is lots of support of Hwb specifically aimed at Parents / Carers and for Children / Young People.

Video conferencing has been really useful for keeping in touch with family and friends. Here is a Parent Guide to Zoom Safety which you may find helpful.

Concerned about a child

If you have concerns or believe that a child is at risk of being harmed or neglected, please contact Single Point Of Access (Children’s Social Care) as soon as possible on 01978 292039 during office hours. Out of Hours, the Emergency Duty Team can be contacted on 0345 053 3116.

If you believe a child is in immediate danger, you should call the Police on 999 immediately.

Domestic Abuse & Violence

Where there is domestic abuse, there is a high correlation with emotional harm to children.

For information and support on domestic abuse, contact:

  • Police: Call 999 press 55 when prompted if you can’t speak
  • Refuge UK wide 24-hour helpline: 0808 2000 247
  • Welsh Women’s Aid Live Fear Free 24 hour helpline: 0808 80 10 800. Text and online chat is also available.
  • Wrexham Domestic Abuse Safety Unit (DASU): 01978 310203
  • Men’s Advice Line. Freephone 0808 8010327